PROD / 08 / Civic Intelligence
Reports arrive. AI turns them into action.
SCTH V2 is a Smart City Thailand city data platform that absorbs civic reports from Telegram and LINE, analyzes problems with AI, and overlays near-real-time satellite and map layers for city builders, city developers, and city managers.
Why it's special
Most city complaint systems stop at a ticket number. SCTH V2 turns the report stream into a decision surface. Messenger reports, field photos, SLA risk, and AI pattern detection sit on the same map as precipitation, aerosol, cloud, terrain, and street layers.
What it replaced
Screenshots in chat groups, manual spreadsheet triage, static map layers, and the delay between "someone reported it" and "someone can act on it."
Decision power
City teams can absorb reports, assign owners, analyze recurring patterns, export sheets or PDFs, and push response tasks while the city context is still live.
Live access
Proprietary system under continuous daily development. The link runs a live tunnel — if it doesn't resolve, the system is mid-upgrade. Check back in a moment.
System architecture // NODE_08 · SCTH V2 Civic Intelligence
Inputs
Telegram + LINE
Messenger Reports
Problem Reporting
Forms + Photos
Satellite Layers
Precipitation · Aerosol · Clouds
Street · Terrain
Map Layers
→
Processing
AI Triage Engine
Pattern Detection
SLA + Urgency Analysis
Layer Fusion
Near-real-time Context
→
Surfaces
City Ops
Command Dashboard
Assignment +
Resolution Workflow
Sheets / PDF
Decision Exports
Builder / Manager
Action View